X Bed's Privacy Policy

X bed is committed to making online gaming safe and enjoyable for users in Bangladesh. This Privacy Policy explains what information we collect when you use the x bed platform, how that information is used, and the steps we take to protect your privacy. By using this platform, you agree to this Privacy Policy.

Various types of information are collected when you open an account and use x bed's services. This information falls into two broad categories — what you provide directly, and what is collected automatically.

When you contact our support team, those conversations may also be recorded. This helps us maintain and improve our service quality.

X bed uses your information only for specific, legitimate purposes. We never sell your data or use it for unauthorized purposes. The key uses are outlined below:

• Account Management: Your information is used to create, verify, and manage your account.
• Payment Processing: Financial information is used to ensure deposits and withdrawals are processed securely.
• Security & fraud prevention: Suspicious activity is detected and acted upon to keep your account secure.
• Personalised experience: Game suggestions and bonus offers are tailored to your preferences.
• Legal obligations: Information is retained to comply with KYC and AML (Anti-Money Laundering) regulations.
• Contact: Used to send important updates, promotions, and support-related information.
• Responsible Gaming: Gaming behaviour is analysed to identify potential issues at an early stage.

X bed uses industry-leading technology to keep your data secure. Our servers are hosted in protected data centers and monitored around the clock.

• 256-bit SSL/TLS Encryption: Every data transfer is fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall Protection: An advanced firewall system is in place to prevent unauthorized access.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorised personnel have access to your information.

Your financial transaction data is retained for a minimum of 5 years as required by law. This information remains on record for the designated period even after your account is closed.

X bed does not sell your personal information. However, it may be shared with trusted third parties in certain specific circumstances:

• Payment providers: Necessary information is shared with payment processors such as Mobile Pay, Nagad, and others to handle transactions.
• KYC Verification Services: Documents are shared with licensed verification providers to confirm your identity.
• Game Providers: Relevant information about your gaming activity is shared with game software providers.
• Legal Authorities: Information may be shared with government authorities when required by court order or legitimate legal investigation.
• Fraud Prevention: Information may be shared with relevant authorities to detect money laundering or fraud.

X bed uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

Under x bed's Privacy Policy, you have several important rights regarding your own information:

X bed is a platform exclusively for adults. We do not knowingly collect or store information from anyone under the age of 18.

• Age is verified at registration — anyone under 18 will not be able to create an account.
• Date of birth verification during the KYC process prevents underage users from gaining access.
• If we become aware that any minor's data has been collected, it will be deleted immediately.

If a parent believes their child's information has been collected by mistake, please contact us immediately support@xbed.netto get in touch.

X bed reserves the right to update this Privacy Policy as needed. If significant changes are made, we will:

• We will send advance notice to your registered email address.
• A clear notification will be displayed on the platform.
• The date of any changes will be noted at the top of this page.
• For major changes, we may ask for your consent again.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding our Privacy Policy, don't hesitate to reach out. x bed's data protection team is always here to help.

• Email: support@xbed.net
• Support: Direct support is available via 24/7 live chat.
• Response Time: Responses are typically provided within 24–48 hours.